Development of an AI-Powered Chatbot for Student Support Services
Computer Science — 2024, Undergraduate
This study developed an AI-Powered Chatbot to provide automated support services to students, addressing common queries about admissions, registration, courses, and campus services. Manual responses to repetitive student questions consume staff time and delay support. The chatbot uses a rule-based and retrieval approach to understand and respond to frequently asked questions, and escalates complex queries to human staff. Built with Python Django and an SQLite database, the chatbot was evaluated with a sample of students. Findings revealed reduced response time, increased availability of support, and high user satisfaction. The study recommends integrating the chatbot into institutional websites and mobile platforms.
Report a problem with this project
More from Computer Science
- Development of a Mobile-Friendly Transport Booking System for Community Use in Kogi State
- Design and Implementation of an Online Clinic Records Management System for Small Businesses in Ekiti State
- Development of a Web-Based Payroll Management System for Tertiary Institutions in Delta State
- Design and Implementation of a Staff Attendance Management System for Polytechnics in Benue State
- Design and Implementation of a Computerised Online Admission Screening System for Local Government Offices in Taraba State
Too time-strapped to build it yourself?
Our team writes final-year projects and builds software on request — source, materials and support included. Get a quote.